Privacy policy
Factual compliance information only. No promotional or channel availability claims.
Data collected
We may process account identifiers, tenant configuration metadata, message delivery metadata, operational logs, and support correspondence submitted through authorized channels. We do not publish raw credentials, tokens, or provider identifiers in public artifacts.
Processing purpose
Data is processed to operate multi-tenant messaging workflows, maintain security boundaries, fulfill contractual obligations, respond to privacy requests, and meet regulatory compliance requirements.
Retention
Retention follows tenant policy, legal requirements, and operational necessity. Data is deleted or anonymized when no longer required for the stated purposes, subject to verified deletion requests.
Security
Access controls, environment-isolated secrets, transport encryption, and audit logging are applied according to platform security standards. Credentials remain environment-only and are not embedded in public pages.
Sharing and subprocessors
Data may be shared with infrastructure and messaging providers strictly as required to deliver authorized services. Subprocessors are bound by data protection obligations consistent with this policy.
User rights
Subject to applicable law, individuals may request access, correction, restriction, portability, or objection regarding personal data we process on behalf of authorized tenants.
Deletion requests
Deletion requests are accepted through the contact and data deletion instructions published on this site. Requests are handled after identity and authorization verification.
Contact method
Privacy inquiries and rights requests should be submitted using the contact instructions on the Contact page. Do not include secrets, tokens, or sensitive identifiers in public submissions.
No sale of personal data
Thara does not sell personal data. Data is processed only to deliver authorized enterprise operations, comply with law, and fulfill contractual obligations for tenants and their authorized users.